Privacy Policy
Last updated: March 15, 2025
Introduction
narqueliosynta ("we," "our," or "us") operates narqueliosynta.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our budget presentation skills training services.
This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable Australian privacy laws. By using our services, you consent to the practices described in this policy.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you:
- Register for our learning programs
- Subscribe to our newsletter or updates
- Contact us through our website or email
- Participate in surveys or feedback forms
- Create an account on our platform
This may include your name, email address, phone number, postal address, educational background, and professional experience related to budget presentation skills.
Usage Data
We automatically collect certain information when you access our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site. This helps us understand how visitors interact with our content and improve our services.
Important Note:
We do not collect sensitive personal information such as health records, financial details beyond what's necessary for course enrollment, or information about political opinions unless specifically relevant to our educational content.
How We Use Your Information
We use collected information for several legitimate business purposes:
Purpose | Legal Basis |
---|---|
Provide educational services and course materials | Contract performance |
Send course updates and learning resources | Legitimate interest |
Respond to inquiries and provide customer support | Contract performance |
Improve our website and educational content | Legitimate interest |
Comply with legal obligations | Legal compliance |
We may also use your information to personalise your learning experience, recommend relevant courses, and analyse trends to enhance our educational offerings. All marketing communications include easy opt-out mechanisms.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party providers who assist us in operating our website, conducting business, or serving our users. These providers are contractually bound to keep your information confidential and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation. This includes cooperating with law enforcement agencies or regulatory bodies when legally obligated to do so.
Business Transfers
In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. You would be notified of any such change in ownership or control of your personal information.
Data Security and Protection
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
- SSL encryption for data transmission
- Regular security assessments and updates
- Limited access controls for staff members
- Secure backup and recovery procedures
- Regular monitoring for suspicious activities
While we strive to protect your information, no method of electronic storage or transmission is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Generally, we keep:
- Course enrollment records for 7 years after completion
- Email communications for 3 years unless you opt out
- Website usage data for 2 years for analytical purposes
- Financial records as required by Australian tax law
When information is no longer needed, we securely delete or anonymise it. You can request earlier deletion of your data by contacting us directly.
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information:
Access and Correction
You can request access to your personal information and ask us to correct any inaccuracies. We'll respond to your request within 30 days and provide the information in a commonly used format.
Withdrawal of Consent
Where we rely on your consent to process information, you can withdraw that consent at any time. This won't affect the lawfulness of processing before your withdrawal.
Marketing Opt-out
You can unsubscribe from marketing communications by clicking the unsubscribe link in emails or contacting us directly. We'll honour your request promptly while continuing to send important service-related communications.
Exercise Your Rights:
To exercise any of these rights or if you have concerns about how we handle your information, please contact our privacy officer using the details provided below. We're committed to resolving any issues promptly and fairly.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalised content. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality
- Performance cookies: Help us understand how visitors use our site
- Functional cookies: Remember your preferences and settings
- Marketing cookies: Used to deliver relevant content and track campaign effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.
International Data Transfers
Some of our service providers may be located outside Australia. When we transfer personal information overseas, we ensure appropriate safeguards are in place to protect your data according to Australian privacy standards.
We only work with providers in countries with adequate privacy protections or who have agreed to contractual safeguards that meet Australian requirements. This ensures your information receives consistent protection regardless of where it's processed.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "last updated" date at the top indicates when the policy was most recently revised.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
We're committed to addressing your concerns promptly and transparently. For complaints about our privacy practices, you may also contact the Office of the Australian Information Commissioner (OAIC).